Dimitris Vassos

Co-founder and CEO, Omilia

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"We improve customer service with technology based on artificial intelligence, serving better the consumers."

Dimitris Vassos is co-founder and CEO of Omilia, the company that enables large companies and organizations to offer automated customer service through voice chat. Omilia technology is based on artificial intelligence and is now offered exclusively through the cloud. From the beginning of his career in London, Dimitris was involved with voice recognition technologies, and in 2002 he decided to return to Greece and found Omilia. Today he tells us about the turning point in the company in 2010, when they began to develop their own technology, about the great opening in America and the impressions gained from customers such as the Royal Bank of Canada and about the recent significant investment of 20 million dollars from Grafton Capital.